Sustaita Edge LLC · Updated October 13, 2026
SMS terms & opt-in policy
The Sustaita Edge LLC text-message program lets you choose customer-service updates, marketing messages, or both. These terms apply to texts sent by Sustaita Edge LLC about its own services. Consent to our program does not authorize messages from other businesses.
What you can sign up for
- Customer-service updates: responses to inquiries, appointment confirmations and reminders, project updates, and customer support.
- Marketing and promotions: service offers, business announcements, and promotional messages. This is a separate choice from customer-service updates.
How opt-in works
Visit our contact and SMS opt-in form, provide your mobile number, and select the optional checkbox for each message type you want. Both checkboxes begin unchecked. You may submit the form without selecting either, and consent is not a condition of purchase, account creation, or receiving services. Messages may be sent using automated technology.
We retain a record of your number, selected message types, consent wording, source, policy version, and submission time. Your consent applies only to the message types you selected and only to Sustaita Edge LLC. Providing a mobile number alone does not grant consent.
Message frequency varies. Message and data rates may apply. Frequency depends on your requests, project activity, and the message types you select. Your mobile carrier’s standard charges may apply.
Stopping messages
Reply STOP to a program text to unsubscribe. We honor opt-outs from customer-service and promotional texts. You may receive one final confirmation of your opt-out. No further program messages will be sent unless you provide fresh consent and your opt-out is resolved. You can also contact us to withdraw consent.
Help and support
Reply HELP to a program text for assistance, or contact us using the details below.
Contact Sustaita Edge LLC at jose.sustaita@sustaitaedge.com or +1 239-687-9680.
Delivery and your mobile number
You must provide a number you control and keep it current. Tell us if you change numbers so messages do not reach the next owner. Delivery depends on mobile networks and device availability. Carriers are not liable for delayed or undelivered messages.
Your privacy
We do not sell or share mobile numbers or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. Service providers may process the limited data needed to deliver our messages on our behalf. Read our privacy policy for details.
Program changes
We may update these terms or the program. A change to the message subject matter does not expand your existing consent; a new message category requires a new choice from you. The current terms are available on this page.